About Us

Welcome!

Training that Transforms

Communication Stars is dedicated to helping hospitals achieve superior patient satisfaction ratings and build a better, healthier work culture. We do that by helping your team members strengthen their communication and relationship skills in three major areas:

  1. Emotional Intelligence (EI)
  2. Effective Communication
  3. Behavioral psychology and DiSC Profile Awareness

The major training outcomes are:

  • A stronger organization culture……… that perpetuates successful attitudes and actions.
  • High patient satisfaction levels………. as staff effectively communicate with each other (nurses, doctors, and admissions through discharge staff) and engage with patients and their families.
  • Greatly improved peer to peer and patient interactions and communication.

Along with exploring real-world examples, our training shares new ways to view, understand, and strengthen co-workers and patient relationships. Critical steps using empathy and creating buy-in utilizing approaches rarely covered within standard training sessions available today create repeatable results.

IT IS NEVER TOO LATE TO MAKE YOUR HEALTHCARE SYSTEM A GEM THAT IS A COMMUNITY ASSET OF COMMITTED PEOPLE CREATING A HEALTHY CULTURE AND REACHING FOR ONE GOAL

I have seen amazing changes occur over the years with businesses that sought to become something special. Communication, Culture, and high Emotional Intelligence skills within the workforce are always part of the success formula.

I look forward to working with you to help your company join the select group of hospitals that can truly be called a “world class” organization! We look forward to becoming a partner with you on this journey.

Tim Passerell

President

Communication Stars

E-mail: tim@communicationstars.com